NEIEP Mechanics Practice Exam

What should be done first when reporting on the site of a trouble call?

1. Check the surrounding area

2. List the condition of the relays and associated contacts

3. Gather witness statements

4. Inspect the elevator pit

The correct answer is: List the condition of the relays and associated contacts

When addressing a trouble call on-site, the priority should be to assess the condition of the relays and associated contacts first. This initial step is vital because it allows for a diagnosis of the electrical and operational status of the elevator system. Relays and their contacts play a crucial role in the functioning of elevators, controlling the flow of electricity and the operation of various components. If there are issues with these parts, they may signal a larger problem that needs immediate attention. By evaluating the relays and contacts, you can pinpoint specific faults that may be causing the trouble call. This structured approach not only streamlines the troubleshooting process but also ensures that potential safety hazards are identified early, which could prevent accidents or further damage to the system. While checking the surrounding area, gathering witness statements, and inspecting the elevator pit are important steps in the overall investigation of a trouble call, these actions should follow the assessment of the relays and contacts, as they rely on having a clear understanding of the operational status of the elevator system itself.