NEIEP Mechanics Practice Exam

What is the correct response if you encounter an elevator malfunction?

1. Attempt to repair it yourself

2. Notify building management immediately

3. Close all the doors

4. Keep operating until it stops

The correct answer is: Notify building management immediately

When encountering an elevator malfunction, notifying building management immediately is the most appropriate response. Building management is responsible for maintaining the safety and functionality of the elevator and will have the necessary training and resources to address the situation effectively. They can call in qualified technicians who are equipped to diagnose and resolve the issue safely. Attempting to repair the elevator yourself could lead to further complications or safety hazards, as only trained personnel should service elevator systems. Closing all the doors does not resolve the malfunction and may not address potential safety concerns for anyone inside. Continuing to operate the elevator until it stops can put passengers at risk and may lead to more severe equipment failure or injury. Thus, reaching out to management ensures that the situation is handled correctly and safely.